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Unit 3: Human Factors and Emergency Response Driving
A one-day course to develop your knowledge of human factors and emergency response driving and risk reduction strategies.

Quick response to the scene of an emergency is essential for police, ambulance, and fire appliance driving. Personnel must carry out several simultaneous tasks to a high standard and make safe decisions. This course aims to evaluate how human factors can affect driving performance and increase the risk of road traffic collisions.

Who should attend?

The Human Factors and Emergency Response Driving course is attended by a diverse range of road safety professionals including:

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  • Driving instructors delivering training to drivers of emergency vehicles

  • Managers responsible for identification, monitoring and analysing the risk of road traffic collisions for the emergency services 

  • Roads Policing professionals

  • National Highways traffic officers 

  • Road Traffic Collision Investigation specialists

Course Aim

To develop practical guidance on understanding human error on emergency response and strategies for managing the risk of road traffic collisions.

Why should you attend?

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Skills

Provides you with the human factors skills to improve road safety for the emergency services.

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Knowledge

Builds your human factors knowledge to understand error when driving on response.

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Confidence

Develops your confidence to implement risk reduction strategies.

“I head up The Commercial Vehicle Incident Prevention team at National Highways. We’ve recently recieved the Human Factors and Road Risk Management training provided by PsyDrive and lead by Lisa Dorn. What a useful and thought-provoking course! Plenty of discussion and learnings helping us better understand the role of Human Factors on road behaviours. Very highly recommended.”

Mark Cartwright FCILT MARRM MAFP 

Head of Commercial Vehicle Incident Prevention - National Highways

Unit 3: Course Structure and Content

Module One: Human Error

Module one considers that humans are flexible and adaptable, and this can increase the risk of error. Human error can be provoked by a wide variety of factors when driving for the emergency services. Errors can be understood, and categorised.

Module Two: Driver Stress and Fatigue

There are different sources of stress that can impact on driving for the emergency services, including the nature of the job, driving under time pressure, long shifts and prolonged driving. Emergency response drivers are often bombarded by numerous sources of information with much of the Information being processed via our visual system. This module describes human performance abilities and limitations and how stress and fatigue can lead to error.

Module Three: Risk Reduction Strategies

Human error can be contained by addressing the conditions that increase unsafe acts and error frequency for the emergency services. This involves thinking about human error across all the systems that impact on human behaviour, including the road and traffic system, vehicle design etc. This module considers evidence-based interventions for managing road risk by strengthening systems. 

Download Leaflet

PsyDrive - Human Factors and Emergency Response Driving

Course Fee

£250

+ VAT

Click here for the booking form 

Accreditation and Certification

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The course is accredited by the Chartered Institute of Ergonomics and Human Factors (CIEHF) as a professional member organisation providing a route to Chartership for Human Factors specialists and Ergonomists. Delegates complete short exercises and a multiple choice assessment and will be awarded a CIEHF accredited certificate on completion. 

Course Dates

We run the Human Factors and Emergency Response course regularly throughout the year and up to 15 places are available on each course. The course can be delivered face to face at your site for 10+ delegates at a date to suit you. 

Unit 3 available dates are: 

Contact us for new course dates

On receipt of your booking form, an invoice or PayPal link will be issued to your email address. The course fee must be paid at least 10 working days before the start of the course. Once payment is received your booking is confirmed. â€‹

Previous Clients:

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