Human Factors Programme
Expert-led accredited course to develop knowledge and skills in human factors and road risk management.
The Human Factors and Road Risk Management Programme focuses on how the individual interacts with the vehicle and road environment. The course is accredited by the Chartered Institute of Ergonomics and Human Factors (CIEHF) and aims to develop competences in identifying when and how human error is most likely to occur and what strategies can be put in place to mitigate the risk.
Who should attend?
The programme is designed for a range of road safety professionals including Safety Health and Environment Managers, Fleet Risk Managers, Motor Risk Insurance Managers and brokers, Roads Policing professionals involved in managing road risk, Emergency Fire and Rescue and ambulance NHS Trust personnel, Road Collision Investigators, Driving Instructors and Driver Coaches.
Course Aim & Expected Outcomes
The programme provides you with the opportunity to obtain practical guidance on understanding human factors as it relates to road safety and the safe system. The course includes a number of interactive group exercises and case studies.
Why should you attend?
Provides you with the human factors skills to improve road safety.
Builds your human factors knowledge to achieve career progression.
Master practical methods for developing behavioural interventions.
“I head up The Commercial Vehicle Incident Prevention team at National Highways. We’ve recently recieved the Human Factors and Road Risk Management training provided by PsyDrive and lead by Lisa Dorn. What a useful and thought-provoking course! Plenty of discussion and learnings helping us better understand the role of Human Factors on road behaviours. Very highly recommended.”
Mark Cartwright FCILT MARRM MAFP
Head of Commercial Vehicle Incident Prevention - National Highways
Level 1: Course Structure and Content
Module One: Safe Systems
This module describes the main principles of the Safe System approach in which outcomes at the ‘sharp end’ are fed back to higher levels of the hierarchy to improve road safety. The Safe Systems approach highlights the role of actors at all levels of the system as responsible for safety. There can be many reasons why a collision occurs, and systems may need to be strengthened if lessons from the collision are to be learned.
Module Two: Human Error
Module Two considers that humans are flexible and adaptable resources. Error can be understood, and categorised. Slips are errors that occur during the execution of components of the driving task causing some deviation from the intended path. Violations are errors that occur intentionally, when the road user knowingly deviates from the rules or procedure. Human error can be provoked by a wide variety of factors.
Module Three: Human Performance
As a road user, you are bombarded by numerous sources of information with much of the Information streams being processed via your visual system. How do road users attend to the road and in-vehicle systems? How do we select critical information to attend to? This module describes the factors that affect human performance abilities and limitations including information processing theories, visual search strategies and the effect of distraction on driving performance.
Module Four: Fatigue and Workload
Fatigue and sleepiness are usually used interchangeably but they reflect different states and human processes, and the causes and countermeasures are different. Sleepiness is a strong propensity to fall asleep, whereas fatigue has been defined as tiredness resulting from mental or physical exertion. This module considers the effect of both fatigue and sleepiness on driving performance including impaired attention, and slower reaction times.
Module Five: Road Risk Management
Human error can be reduced by addressing the conditions that increase unsafe acts and error frequency. This involves thinking about human error across all the systems that impact on human behaviour, including the road and traffic system, vehicle design etc. This module considers evidence-based interventions for managing road risk with the aim of containing unsafe acts and strengthening systems.
Assessment and Certification
The Chartered Institute of Ergonomics and Human Factors (CIEHF) is a professional member organisation providing a route to Chartership for Human Factors specialists and Ergonomists. CIEHF recognise and accredit education and training courses. For the PsyDrive course, delegates complete short exercises and a multiple choice assessment to check for knowledge and awarded a CIEHF accredited certificate on completion.
How to book your place
We run the Human Factors and Road Risk Management accredited course regularly throughout the year and up to 12 places are available on each course. You can book your place on the dates below using the PsyDrive booking form here.
New dates can be requested for bookings of 10 or more delegates using the booking form and a 10% discount applies.
Level 1 available dates are:
6th to 7th December 2023
23rd to 24th January 2024
28th to 29th February 2024
On receipt of your booking form, an invoice will be issued to your email address. The course fee must be paid at least ten working days before the start of the course. Once payment is received your place(s) will be confirmed along with your invite details and course materials.